At Triyaansh Medix, we strive to ensure that your orders are processed and delivered promptly and efficiently. Please review our shipping policies and terms and conditions for detailed information on how we handle the shipment of your medical apparel.
Shipping Policies
Standard Orders (Without Customization)
- Processing Time: Orders without customization are processed within 1-2 business days.
- Shipping Time: Standard shipping typically takes 5-7 business days.
- Total Delivery Time: You can expect your order to be delivered within 7 business days from the date of order placement.
Customized Orders
- Processing Time: Customized orders require a production time of 5-7 business days.
- Shipping Time: Once production is complete, standard shipping typically takes 2-3 business days.
- Total Delivery Time: You can expect your customized order to be delivered within 7-10 business days from the date of order placement.
Shipping Carriers
We partner with reliable shipping carriers to ensure timely and safe delivery of your orders. The carrier selected for your shipment will be indicated in your shipping confirmation email.
Shipping Confirmation and Tracking
Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment.
Delivery Issues
- Delayed Delivery: If your order is delayed beyond the expected delivery time, please contact our customer service team for assistance.
- Lost or Damaged Shipments: In the event your order is lost or arrives damaged, please report the issue to our customer service team within 7 days of receipt. We will assist you in resolving the matter, which may include a replacement or refund.
Terms and Conditions
Order Accuracy:
Ensure all shipping information provided is accurate to avoid delays or misdeliveries. Triyaansh Medix is not responsible for shipments delayed or returned due to incorrect or incomplete addresses.
Shipping Restrictions:
Currently, we ship to addresses within India.
Customs and Duties:
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
Non-Delivery:
If an order is marked as delivered by the carrier but you have not received it, please contact our customer service team immediately. We will work with the carrier to resolve the issue.
Modifications to Shipping Policy:
Triyaansh Medix reserves the right to modify these shipping policies and terms at any time. Changes will be effective immediately upon posting on our website.
Force Majeure:
Triyaansh Medix is not liable for any delays or failures in delivery caused by events beyond our control, including but not limited to natural disasters, pandemics, strikes, or transportation disruptions.
Customer Service
For any questions or concerns regarding our shipping policies or the status of your order, please contact our customer service team at support@triyaanshmedix.com .We are here to assist you and ensure a smooth delivery experience.
Thank you for choosing Triyaansh Medix. We appreciate your business and are committed to providing you with high-quality medical apparel and exceptional service.